We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi Dear buyers,
I’m glad you like this product.Please note that this product needs to be plugged in, not for charging. This one cannot be used for charging. The battery inside the robot is used to support the safety device to prevent falling.
Уважаемые покупатели, привет.
Я рад, что вам нравится этот продукт.Обратите внимание, что этот продукт должен быть подключен, а не для зарядки.Этот нельзя использовать для зарядки. Аккумулятор внутри робота используется для поддержки защитного устройства для предотвращения падения
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The whole machine has passed CE, FCC, ROHS quality testing and certification;
The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and certification;
Packing list:
1 host
1 power cord + adapter,
1 remote control
2 pairs of cleaning rings (4)
1 extension of 4 meters
1 safety rope
10 cleaning cloths
1 manual (or English manual)
1 after-sales warranty card
Using way:
1. Wait 20 seconds after starting up until the blue light stop flashing，Then start working. Because the robot need 20sec to detect the glass plane.
2. Binding the safety rope when using, Prevent falling from high altitude.
3. Spray some water on the edge of the Mop when working, will be better effect.
4. When you receive the item, please contact us if you have any questions, we will solve it for you.
(When you don’t know how to use it, I will give you answer and send you an operation video)
If you want the fast shipping.Pls choose the Russian and Spain warehou.
If you select DHL / Seller’s Shipping Method / Rets-ExpressChina to ship it, you may be charged customs clearance and taxes for something purchased online. Buyers are responsible for custom taxes.
This price is not including the custom tax.if you have special requirement, please leave a message when place order, or contact us.
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It is good for the great Vikon, especially haakshchi in the middle of the deaf. My Vikna up to 2 m at the vispts, that for no change is a witch.
Super product Super Robot!!! Thank you very much! I am very satisfied! Thank you and for the fast delivery! Poto-free
Garny apparatus. Like the kintsev result of mittya vikon TA dzeral. You can pass trohi along the edges, ale Tse is not critical. Some special features of vicoristannie and dry ganchiks. Zmoscheny the one, Sho is bludged from the bottom (there is a sign), Todi rozvodiv will not be.
I have long wanted such an assistant in the house.) Came whole and not harmful.) Checked-it works properly.) It is very important that there is an instruction in Russian. Tomorrow I will understand and apply on the windows. thank you very much.
Pryshov for the Ministry of Justice, first she was walking on the balcony doors, there are many flashes, the robot from the first once to the top is not a diyshov, remembering half and fall down, ale yakshchi Yogo put pratsyuvati in the middle of the Vikna tchi everything OK, packed the bullet in 2 boxes, On Vikna, I didn't get frozen if I was also attracted by a robot, my uncle's seller
Having arrived shvidko, according to the rozmir Chim chyukwala. In the robot did not try.
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For its price-great! Like everyone else here they write: for the first time on a dry one, then slightly moisten the lower disc with a product and the window will be perfectly washed. Change rags more often, then it will be crystal clear. Definitely recommend
Came in 31 days to Ukraine by Ukrpost. Works noisy. But very effective (I did not even expect such a result. Completely very satisfied. The only negative is the long delivery.
In the story the device of the Chudovy. My mother-in-law started, asked and she zamoviti (though killing the square). The first time I have a Bagato on the ganchirka and the robot is sliding, ale potimim will get off and all the buzzer. One nozzle for a ganchirka has been used for the match. Having written to the seller, I don't know Yak will be Yogo vidpovid
I liked the robot very much! Works great! Complete set-robot, wipes, remote control, instruction, charging wires, spare rings. Delivery to Moscow. 3 days!!! Thank you❤️!!!
All super) Cthree Gucci I! Ale my super!
A revelation! I love this product🫶🩷
Everything is fine
Great thing! Everything works, sometimes stops and beeps, but when replacing the napkin, it continues to work well. There is Russian instruction for a little temple, it is better to familiarize yourself before starting work. At times reduces the washing of Windows, it's a pity in the corners and does not wash the frame)))
Fast delivery, well packed, no damage, everything works. The robot copes with its work perfectly. Hope will last a long time
Miracle product, hope to serve well and long time! Thanks to the seller for the fast delivery and good quality!
Nayochikuvanisha buying on Ali, the gap went in real time, the song hour did not take place, let sell the rest, everything is OK, and just a simple check. Recommend and seller, and product👍. Garne pakuvannia, the goods and the box did not come with ears
Vitraire good. Before the crumpled mop without the mop. The block is not right. Vidkrivatim dispute. The check-up is filled with
Great Machine
Great stuff for your money
I made the robot, I thought not such a great will be, I changed, I will play in detail with him, my daughter, I recommend the seller
Robot Super, pratsyu vindminno, juzhe is satisfied with the purchase; I recommend the product of that seller
Super really holds the windows and washes like a revelation to me
Delivery of the trival of the Russian Ministry. In the sets of the Bagato of the city. Pratsyu Gucci. I will play the robot in a year. Package-🦾The prikhav tsiliy)