We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi Dear buyers,
I’m glad you like this product.Please note that this product needs to be plugged in, not for charging. This one cannot be used for charging. The battery inside the robot is used to support the safety device to prevent falling.
Уважаемые покупатели, привет.
Я рад, что вам нравится этот продукт.Обратите внимание, что этот продукт должен быть подключен, а не для зарядки.Этот нельзя использовать для зарядки. Аккумулятор внутри робота используется для поддержки защитного устройства для предотвращения падения
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The whole machine has passed CE, FCC, ROHS quality testing and certification;
The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and certification;
Packing list:
1 host
1 power cord + adapter,
1 remote control
2 pairs of cleaning rings (4)
1 extension of 4 meters
1 safety rope
10 cleaning cloths
1 manual (or English manual)
1 after-sales warranty card
Using way:
1. Wait 20 seconds after starting up until the blue light stop flashing，Then start working. Because the robot need 20sec to detect the glass plane.
2. Binding the safety rope when using, Prevent falling from high altitude.
3. Spray some water on the edge of the Mop when working, will be better effect.
4. When you receive the item, please contact us if you have any questions, we will solve it for you.
(When you don’t know how to use it, I will give you answer and send you an operation video)
If you want the fast shipping.Pls choose the Russian and Spain warehou.
If you select DHL / Seller’s Shipping Method / Rets-ExpressChina to ship it, you may be charged customs clearance and taxes for something purchased online. Buyers are responsible for custom taxes.
This price is not including the custom tax.if you have special requirement, please leave a message when place order, or contact us.
Top picks just for you
I'm glad that now there is someone to wash the windows.
Cool stuff, I recommend it. I'm very glad I bought this assistant🤩
Beautiful Robot)) I admire the clean windows. At first I walked them once with a wet rag outside. But probably better dry. Since the drops dried up and not all were erased by the robot later. Although this is also a matter of dexterity. You really need to get used to it and choose your own algorithm for your windows. How much to spray funds, how to run it. In general I am satisfied!
The parcel arrived exactly one month later. Packed well. The main box with the device was put in an extra box, for which the seller thanks very much. The package is fully consistent with the description. I tried it in practice, everything is fine. I wanted to buy this cleaner for a long time, but the price stopped. "" Matured for two years, and this year it was decided. As a result of my joy there was no limit. After seeing reviews on the Internet that the cleaner does not wash out corners, I found the following solution for myself. The first Paradise I wipe the window with a small triangular microfiber brush with a telescopic handle, paying special attention to the corners. Then I apply 4 pashs for two circles of the cleaner and put it into operation. After that I change the nozzles with clean rags and start the washing machine again for polishing. The result is excellent. I recommend the product and seller from the heart.
The product is as described, the quality is very good, the plastic is strong, the size is a little bigger than I thought, I haven't checked it yet.
The delivery is super fast, washes seem to be fine, dry only and all fingerprints are washed)
Everything is fine👍
Packaging in polyethylene and a box, everything is whole. I checked it on the huge panoramic windows-everything worked out, washed it completely. Sometimes it freezes, the remote control helps. Does not always rise to the very top of the window the first time, the reason has not yet been found. a great thing, for blind windows and huge doors-a thing is irreplaceable!!
The device is matched! For pidtrimka chistoti, vikon once on the occasion, they are not. Sets of 5 pairs of nozzles. Shvidko came, for 3-4 tizhna.
Robot super. For panoramic windows what you need. I will order more
Everything is simple. Instruction on the Russian. Good Robot for that kind of money.
Robot for mittya vikon priyshov for 32 days. The sets have 10 ganchiks. Packing has two boxes. Having charged two years old, there is a Zeleny nidkator. On the other side of the peace without trying.
Instruktsiyu Chitati obovʼazkovo, for there is more important in the instruktsii in the vikoristanna. Ale, ale, instruktsiya in the region of movy, ALE not Ukrainian. Katsapskoy, and all at the vidomo, Sho katsapi-pid @ r @ si.
Came not so much as shvidko, the spare rags to the past did the bistris three times) everything, in the robot did not try, for the last time vidguk, yakshchi will not be pratsyuvati.
Great robot!!! Powerful-holds firm on the windows. Washes for 5, if you do not notice the corners, there it does not rinse)))). Included replacement nozzles. The cord and the string cable are long enough and durable.
Delivery, 6. ale robot class, remembering and Vikna, and mirrors. Trohi, not having reached the top, ale Yogo Kudi treba was sent to the aid of the remote control.
I liked the robot. Checked on mirrored wardrobe doors. Dry cleaning was successful. Making noise, but I think it's not critical.
Chudov Shaitan machine. Vikna vimila Chudovo. I will sell my daughter for a pack. I recommend it without wagany.
Complete set, delivery is fast enough, cleans well. Everything is great.
It is good for the great Vikon, especially haakshchi in the middle of the deaf. My Vikna up to 2 m at the vispts, that for no change is a witch.
Super product Super Robot!!! Thank you very much! I am very satisfied! Thank you and for the fast delivery! Poto-free
Garny apparatus. Like the kintsev result of mittya vikon TA dzeral. You can pass trohi along the edges, ale Tse is not critical. Some special features of vicoristannie and dry ganchiks. Zmoscheny the one, Sho is bludged from the bottom (there is a sign), Todi rozvodiv will not be.
I have long wanted such an assistant in the house.) Came whole and not harmful.) Checked-it works properly.) It is very important that there is an instruction in Russian. Tomorrow I will understand and apply on the windows. thank you very much.
Pryshov for the Ministry of Justice, first she was walking on the balcony doors, there are many flashes, the robot from the first once to the top is not a diyshov, remembering half and fall down, ale yakshchi Yogo put pratsyuvati in the middle of the Vikna tchi everything OK, packed the bullet in 2 boxes, On Vikna, I didn't get frozen if I was also attracted by a robot, my uncle's seller
Having arrived shvidko, according to the rozmir Chim chyukwala. In the robot did not try.