We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Our house is made of granite, so there are no wooden beams on the ceiling, which made it a bit difficult... I'm so satisfied! I'm looking forward to how cool it will be in the summer. Even on the first setting, it's cool! My husband was very sensitive to the lighting, but he's okay with it now... I'm satisfied too, haha. I'll install another one in the master bedroom.
Perfect. Looks high-quality, really cool and beautiful, changes shades in the light.
Great fan, so far works perfectly, several lighting options. Satisfied.
Wow, Amala is worth every penny and it costs just a few cents! Really good and easy to use.
Arrived at home within 11 days from the order date. Matches the description. Well packaged. Looks good. And works properly.
Small but not a sucker! Very strong, a bit noisy when holding it but it's not too bad. The remote has many functions and options Highly recommend!
Thanks for fast shipping its nice one looking good quality
Very good.. worked as described
Arrived quickly, not yet installed. I'm thinking of installing it outdoors, so I'm hesitating. Fast delivery, closed without drops or breaks. Worth it.
Great 👍🏻 Arrived to door and fully assembled except the wings, Just need to hang the mount. It's very light but has a lot of functions and does a great job. Now we can only test the reliability of the materials. Im fully recommend that fan
Great item, works as described, recommended, top seller
It's more luxurious and better than I thought. There is almost no noise. Of course, from the third level onwards, the wind becomes stronger and makes noise. Even with just two levels, the airflow is sufficient and there is almost no noise. It would be good to use it in 1~2 layers.
Excellent product, easy to use and assemble. Great purchase.
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Arrived quickly at home Works great
arrived very well packaged Installation is easy. The clip to hold the fan during wire connections is a real plus. It works very well. The ventilation is powerful.
Even at level 1, the wind is strong and the quality is good. Additionally, installation is also easy.