We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Q:What’s material for the towel holder?
It is constructed from 6063# space aluminum and suction cup.Aluminum is corrosion-resistant,lightweight,and strong,making it suitable for use in humid bathroom environments.Our suction cups are made of high quality TPE new material with strong adhension and suction.They ensure that the towel rack are firmly attached to the wall without causing damage to the wall.
Q:Which wall are suitable for the towel rack?
1.Suitable for ceramic tile wall,marble wall,metal wall,frosted glass wall,waterproof paste wall
2.Not suitable for painted walls,cement wall,plaster wall,wallpaper wall
Q:How many colors do you have for towel rack?
Gun grey and cream white
Q:How to mount the suction cup towel rack?
Easy to install,only need 4 step
1.Clean the position on the wall
2.Tear off the suction cup protective film
3.After the suction cup is fixed,press down the base to release air
4.Finished
There is no need to drill holes or use other complicated installation tools,convenient and quick.
Q:What are the advantages of the product?
1.Quality Control:Quality is not for advertising! It is a mirror to reflect both of main functions and using lifetime in each item. The products will be tested before leaving the factory.We believe the Quality, and deliver the same.
2.Competitive Price: We have our own factory,consumers can reach products without through middlemen.
3.Logistics advantages:Tight supply dates, continues supply 365 days a year
Packing list:
1*Towel rack
Matters need attention:
Due to different methods of measuring tools,there may be some errors in product dimensions.Please refer to the actual product.
Bathroom Organizer,Bathroom Towel Rack,Bathroom Shelf,Towel Holder Bathroom,Bathroom Towel Rack Without Drilling,Suction Cup Towel Holder,Floating Wall Shelf
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