We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1. Product carrying capacity: The normal and general carrying capacity is 1 to 3 kilograms. However, the carrying capacity of the product may vary depending on the specific application of the wall. Therefore, it is necessary to measure the carrying capacity based on the actual wall. We hope that buyers can understand this. Thank you
2. Warm reminder: The dimensions of all products are measured manually and the error range is between 1 centimeter and 5 centimeters. This error is within the normal range and will not affect the use of the products. Thank you!
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Received 5 days after ordering. this version needs to use screws.
A good shelf, made of aluminum, can be bent if needed. Drilled my own holes and installed it.
The usual plastic bag with some kind of crushed, messy cardboard. The product is wrapped in non-woven fabric and looks incredibly clean from the outside. Made of aluminum with a nice texture and a sturdy build, it miraculously arrived in good condition without any distortion. I didn't use the included screws, but used film hooks with screws that are sold at 100 yen stores and on AliExpress. Installation on the walls of a unit bath with some roughness. The shelf has depth and offers quite a bit of storage capacity.
It's more sturdy than I expected, so I'm satisfied. It would have been nice if there was a product with a wider width. That's a pity. The product's finish, material, and durability are all above expectations. Maybe because it's a bundled delivery from Alteo Mart, the delivery was very fast.
The item is very satisfactory. As a precaution, we anchored it with the screws that were included. Very practical for any small space.
Metal shelves, much stronger than plastic ones, I appreciate the screws and anchors provided.
Thank you very much to the seller! The seller is an honest and decent person who sells high-quality goods. I am very glad that i ordered from this seller. I hope for further cooperation.
Price-quality 😀
Looks high-quality, haven't used it yet, doesn't come with glue.
Shelves look great when there are two of them. I bought them as part of a set with other products (a total of 6 items) to reduce the cost, plus I used coupons to lower the price. In the end, it turned out to be expensive, but I really wanted it. The hooks on the shelf can move freely along the length, fixation is not provided. Everything is as simple as possible.
The order arrived quickly (14 days to Kyiv), well packed (bubble wrap + postal package). The quality of materials is good. The product fully corresponds to the description on the product page on the seller's website, on AliExpress. I recommend the seller and the product.
Item received exactly as advertised with precise dimensions
Very good item and finishes.
Excellent and so useful
Very good product. The material is durable aluminum. I liked it.