We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Good product, meets what is offered
Feels nice, I had to take it outside 6-8hours for ventilation as it had a plastic smell. The only bad thing is that they do not fit perfectly after joining many of them (see pictures) but it is quite good for the price.
Arrived as the description. I liked it very much. Most people were saying it had a strong smell, really right away it has a strong smell, but after I put it on the floor, the smell started to come out. For the price, it was worth it. Is nothing extraordinary, but would buy again. Past the delivery period only 1 day.
The truth that I was very impressed by the quality and how beautiful it is
Very satisfied, they are very adaptable and easy to place, the materials very soft and the colors even better than in the images in addition that arrived in a week or so, my baby is very happy in this space!
Great. Easy to assemble, beautiful and soft. Delivery was fast too.
Kiyoki is not the same as you. Headband foot walking
It is as shown in the picture and I think I buy well at a good price ~ I like it ^ ^
I haven't put it yet but above it looks good
According to the order. Fit well
It is very beautiful and fluffy, the truth is that it is very good, I have been pleasantly surprised.
Class mat. Tylki Vin is a good time, it is true to correct it all hour. I made my bed at the Bath and I got it, but I got it
Just like in the image I really liked🥰
Ordered two sets, arrived in different parcels two days apart, super fast delivery, much ahead of time. The quality is good, my four-legged friend is satisfied🤪
Arrived this morning and already installed for baby
Quality nice
Thank you, everything was well received👍🏼 I am very happy with this article *** TOP *** As in the description and in the pictures. Pleasantly fluffy and simply practical😎 I'm Happy😃 Rapid delivery to Switzerland *** thumbs up ***. I would order again. Thank you🤗
Look very good, I like too much that fits with the room my daughter. Look very good, I like too much that fits with the room my daughter.
Very good quality, they are perfect for a baby
Is great and very easy to place. The flat piece has a thread that prevents it from separating easily but it can be thrown a little and it is not difficult to break it to separate it.
Good product, I perfectly fulfilled what was established in ka publication. The communication with the seller is good and the shipping tracking is perfect.
For 2 days. Yakiste is good. M'yakenky, greenhouse and viglyadak Duge Garno.
went on a while and the same as the kids in bed with me in a while and the same 💋 I can imagine how much you need for the kids to do it with you ❤️ and you are not the
Cute color and texture. I occupy it for the floor of my young son's room and he loved it too.
Very nice, I loved it. Color, material, measurement, all as they indicate. I highly recommend it.