We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
comfortable and fantastic for the kids well with the weight. thank you so much! I'm going to order some more now
Very soft and beautiful mat, though not enough for the whole bath, you still need to order.
Very good puzzle mat for toddlers! Soft, warm! Fast delivery. I advise on the 100%!
I liked it, it's quite soft. Will protect my baby's little bracelet a lot. I will buy more to complete the space. The negative point is that I was taxed at a value higher than the purchase, by the government of Brazil.
Shvidka delivery ~ 14 days, come to Dot, no smell. I recommend it. Fast Delivery ~ 14 days, pleasant to the touch, no smell. I recommendation
The tiles are thick and the coating is very soft. On the other hand, the gray ones are much clearer than in the photos if sellers.
I liked the material, it was beautiful
It took me a while to get there. However it arrived in good condition. Recommendable! Is totally worth it The very friendly package Without inconvenience or with the seller or parcel
I asked for purple and purple and pink... I like it but it's not what I asked
Cool
Very good!
It took more than the estimated time, another week to be exact. The quantity offered and the right color arrived! They look smaller than 30cm, but the measurement if applicable!
Ordered grey and pink but I got pink and blue. Not bothered enough to complain as personally I think the quality of these compared to the price is outstanding.
Amazing. I asked for it to make the corner of calm in my class and the quality is very good. Would ask again.
Amazing!! Super soft and my bunnies love it so much! It's really comfortable to sit on too!
First time Ali BUYER,have to say POSITIVE experience,we bought Fun cool fuzzy pink an white checked floor padding WE LOVE IT ,thank You...:) another order is coming
Duge garnum, crumpled. New Kilik Kilik iz 40 quadratic 5*8. I have moments, if the puzzles are really stuck, and then you can get it. Pathetic, she didn't take much
Everything as described⭐️⭐️⭐️⭐️⭐️ Delivery within a time limit worthy of recommendation👍Thanks🖖
Good material. Easy to place and very soft. I recommend
It is thin, and 20 pieces you can't buy 2 packages or don't even buy, I found it small and thin, but I liked it
In General, I am very satisfied with the soup rug only the seller mixed up the color instead of gray put blue, but I ordered another color I really like to recommend👌
For the delivery of a child, super puzzles, ale trohi to give a number of colors, thought blakitny will be dark, for a malyonka (if the puzzles in the Coupi, building up, like siriy), ale yakshchi shchi got stronger, there de kolorova gamma pazliv, then a colir and a letter spivpadom. Piznishe me more. I recommend the product and the seller.
Came ahead of schedule. Good quality price. Came pink and blue color
Standard, cool mat, size 1,8 × 2,6 need three sets, easy to cut, you can cut the shape you need
The pieces are made of materials like mousse, my husband and girl loved it, it is very beautiful and rich hehehe of animals in Plush. The delivery took a little time, but it came well. Recommended.