We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We already update X8 system. No need to scan QR code when connect wifi since we update software and change APP now. it is much more convenient for buyer to connect wifi with robot! Pls don’t worry!
Whether from material or functions, X8 will always be higher-end than other brands!
1. X8 has Dual Laser+SLAM Navigation& Eight-core Imported Chip, Which is more advanced than other LDS robot.
2. Unique Algorithm Program for X8, First determine the boundary of the room, then figure out the most efficient cleaning route.Other brand only work in AI Normal Path. Low coverage than X8.
3.X8 has TOF wisdom sensor, UV lamp, Unique Algorithm Program, Y shape simulated artificial mopping, multi-map Management, multilingual Online Voice Pack, etc,. More functions than other brand!
4.Updated fan motor make real 6500PA Suction with low noise . Using 7-fold noise reduction combination strategy, ABIR X8 is much quiet than other brands when in max mode.
( laser head, mainboard, battery are one year warranty, other spare parts are 3 years warranty)
All right, I just haven't called yet
Handset delivered before the deadline, very well packed, working perfectly, map he makes of the house and very precise, yes it works with the Alexa perfectly easy to match
Box was open
Everything OK, robot is very good.
Product works great, I liked it a lot!
Very good robo
Exceeded the expectation!! Highly recommend!! Cleans well, maps well, good battery… I have already recommended to several friends!!
Is really top amazing quick practice cleaning without wasting time super recommend quick practical cleaning without loss of time very smart indeed gives to replace the super super recommend super super super excellent broom.
I liked the vacuum cleaner, works smartly, removes cleanly, does not dumb. Sent the goods quickly. I hope to continue to be a good helper
Item received very quickly in good shape. unfortunately two of the left side brushes were missing in the pack. The store responded immidiately and agreed to send them in the next working day. I am waiting for them to test the unit. The robot has a very good finished quality. This is the second robot i bought from the same brand. The window cleaner is working very well. I will write a review after using this unit.
If I knew it was so good that, I had bought before, very good to keep the house clean, top product, very good technology, congratulations also to the seller. (Thought I could put a video to show)
Very good, I am using 1 week and I have nothing to complain about
Nothing is more fascinating than watching others work. The product is excellent recommended.
Can buy without fear excellent robot this x8 maps the whole house simply fantastic
Great what it does, dog did not like it very clean well have to clean the reservoir after 2 to 3 full cycles is reasonable the battery I believe it is enough we are loving it
The order arrived in 3 days. Shipment from a warehouse in Odessa, Ukraine. The vacuum cleaner came in high-quality packaging. Works quite quietly, collects garbage carefully. We launch every day, we have pets, and every time we wonder how much it collects. Recommend!
Cleaning Robot, came from Brazil, performs aspiration or cloth, 1 each time. It makes intelligent navigation map.
Really functional robot, sweep mode sweeps a lot, it passes wet cloth well TBM, 70 meters House swept in 50 minutes, total worth
Very efficient in the first cleaning of the House, I liked it!
Great product Great seller recommend👏🏻👏🏻👏🏻👏🏻
I am not playing for everything, ale in the tsilom of the pratsyu norms. Foggy saw, wool. I didn the robot is not dumb. Ale for such a penny pratsyu SBS. Delivery of the Bula to the warehouse in Ukraine, for 4 days already buv at home)
I've always been skeptical about vacuum bots, after several researches, I chose the X8 mainly because of the vacuum power and lidar system, but I believe navigation wouldn't be a problem comparing with X6 but do consider the extra power if you have carpets. Cleaning is much more effective than my broom and mop, not noisy, cleans about 1m²/min, battery lasts 1h30-2h in "normal power" and charges from15% to full in +-4h. Mopping is also very good however cleaning the bot after the service is "boring" task (not difficult). Navigation is very precise, it tries to find another way and initial path is blocked, we can keep our lives around it without interference, but collision sensors are for heavy stuff. Toys, wires or cloths will get pushed or tangled. The dust box cannot be washed, just empty it, scrub and tap a bit. Long hair gets tangled around the brushes but it comes with a tool to help removing it, and everything can be dissembled by hand for easier cleaning.
All good with the robot, it took about 6 days to get direct from Mexico. I'm going to try it in depth and left comments.
Good quality vacuum cleaner. Copes with its functions. Delivery to Ukraine from a warehouse in Odessa. Those. Support (in the face of the store works) on solid 5. Thank you for the product and those. Support. Peaceful Sky to all of us!
BR: I really liked the product, aspires dirt very well, ironing cloth, does the mapping of your house very good, it shows where the cleaning went, can link with the Alexa, A point of attention: his battery lasts less vacuuming than ironing cloth, I tested and spent 1 hour and 10min vacuuming while ironing cloth went beyond 1 hour and 30min. I made a video is on the channel: products_randomorios, look for: robot vacuum cleaner-Abir x8 <>> en: I really liked the product, it sucks up dirt very well, mops it, it maps your home very well, it shows you where you cleaned it, it can link with Alexa, a point of attention: Its battery lasts less when vacuuming than when ironing cloth, I tested it and it took 1 hour and 10 minutes to vacuum while wiping took 1 hour and 30 minutes. I made a video IT'S on the channel: products_aleatorios, search for: robot vacuum cleaner-Abir X8