We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
( laser head, mainboard, battery are one year warranty, other spare parts are 3 years warranty
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Good product, I like how the House aspires. I don't like its mapping.
Works well. Battery life is rather poor though - can't clean the whole flat on a single battery cycle
Brilliant vacuum cleaner fantastic suction would definitely recommend *****
Fast delivery Keep the experience
I haven't used it yet. I'm gonna test it.
As active the device because the two icons always appear in yellow?
Everything was matched as much as possible, shvidka delivery 7 days, from Odessa. Boos of a pitannya according to the information-an adakiatny dialogue with a seller. By Naz, the vikoristovumo is not through the baton, everything is OK, I will clean it up. Robot with a Dodge
I arrived early, very well packaged, arrived without any blow, regarding its operation the sweeper is excellent, in terms of cleaning with mop I think it can improve
Arrived very quickly in NL Mexico jaja Practically it was 4 days Arrived complete, spare parts included The application really leaves much to be desired, it is in Spanish, but it is a Spanish practically passed by a translator, I also thought that the rooms traced could be sectioned, but no, only barriers can be placed so that the robot does not pass or specify a square area to clean, I saw videos where previously if I had that option, but the app won't let me do it. Outside of that and for the price I am highly recommended. The anti-fall sensors work even in manual mode, which surprised me a lot, I could connect it to my Alexa, but it's just to give you the order to start cleaning everything, I didn't test it, but I guess there's also an instruction to get him back to his base. To be my first vacuum cleaner seems amazing to me.
Excellent robot vaccum cleaner, with a wide variety of programs, for example triples the simplest model of Xiaomi 6000 pa very important for me, because the region where I live is very Dusty, in addition to having a large tank for liquid cleaning (350ml) and with a price of a third that does not sacrifice the quality of the construction materials or their Functionality
To be honest I am in shock how fast the delivery was, — like couple days. Really? And delivery company is good too. And the price and functionality of the mop robot. My cat is pretty entertained also.
Arrived in a day, very fast delivery, very good vacuum cleaner to help at home, it does cloth very well, and aspires well too, in the beginning it is kind of complicated, then you get used to it and together with Alexa DA to create several routines during the week, I recommend.
Very fast delivery, everything is super) the seller is also cool)) ordered two pieces).
I tried vacuuming the carpet and sweetness cleaning just away from it wires and small towels are attached in which the wipe roller.
It is already charging, later we will see its operation!
Very well packed! Excellent job he does! Both vacuuming and using water! Alexa works very well! Perfectly executed routines! I recommend the product and the seller!!!! Congratulations!!!
It took 21 days to arrive. I opened the box and set up the robot. I installed the app and put it to vacuum and it worked perfectly. Cleaned three rooms and took 30 min. the battery should be approximately 1 hour and 10 min Long. The reservoirs have a good capacity. I'm very pleased. I hope it's durable. I recommend the product.
Works good
Arrived perfectly packed and the packaging without knocks. Everything in good condition and all its accessories come. Now to test operation.
Good vacuum cleaner, fast delivery from the warehouse in Odessa (6 days). With statements can handle the functions
So beautiful and i like it very good👍🏻And so expess.
Arrived before the date and works well
It is very good robot vacuum cleaner, it has a very good memory it can save her route when it is cleaning where there is no wireless and update the map later when it comes to wireless area. It is really very intelligent, I liked it.