SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tophomeclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks good. It's a nice product.
It's just okay for the price. I bought it to lay on the veranda and laid it down. It's not the adhesive type, so it slips a lot.
It's become neat~ Installation is also easy.
I always feel this when making purchases... How can this quality be at this price? I'm not sure if it's possible... The quality and delivery are both excellent. Something else I need to think about what else to buy. Sell a lot! !
Love it
I'm waiting for surgery due to a hernia, and I'm making a path on the floor to prevent it from getting worse. It's good for the mice in our house, and it's not bad for people to walk on either.
I used it as finishing for converting my car into a camping style. I ordered more this time because the previous purchase was slightly insufficient, but I ordered the same light gray color and it's slightly different in hue. Maybe it's dark gray, but it could be my ordering mistake. Anyway, I don't mind that much so I used it as is.
Unused
Very very fast delivery, top seller, very very good quality, very very good price-performance ratio.
Fast shipping by seller, 2 diliverues, one bery fast with halve of my order of 6 rollen. But todayi got the 2nd package with 4 rollen. So the order is now complete. New! In separate rollen, nice color, very safe and well protected pacaging!! So i am glad with this seller, thank you so much! I recommed the seller and aliexpress and will for sure buy again from this seller thank you again. 💫 💯 👌 🙏
Fast shipping, seller ship very fast, delivery in 2 packages. One halve i got very fast, other package today. But. My order of 6 items is now complete. I like the campers. Have not yet installeren, but look goid. New! And separate packed in 6 rollen. I recommend the seller and aliexpress and will for sure buy again from this seller thank you. 💫 👌 💯
Okay, okay, okay, okay, okay, okay, okay. One of the two doesn't work. One of the two doesn't work.
A bit rough and comes off in the most difficult areas but overall good.
I received it very well, thank you for the fast delivery. The product is undamaged and I am very satisfied. I feel good about purchasing a good product at a very affordable price. I will use it well, thank you.
The material is soft, not slippery, and not thick, which is great. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily. The material is soft, not slippery, and not thick. It's nice that the adhesive can be applied and removed easily.
arrived quickly. thank you.
I didn't expect it because it was cheap, but it's good. Although removing the vinyl from the back is difficult, the adhesive strength is excellent and there isn't much odor.
It sticks together like a sticker when applied with vinyl and doesn't move. Ordering two is just right for the area. I want to purchase again next time.
It's thin but I bought it to put on the stairs and it worked well for me, it sticks well the only thing is there's a variation in size, it measured 296 in length not 300 by 40 in width, it arrived quickly and for the price it's useful.
It was a bit difficult to peel off the plastic at the back, but the cost performance is excellent. It's amazing that it can arrive in just 3 days.