We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Please pay attention!!!
1. Please confirm the amount of import duties charged by your local customs office before purchasing. Import duties are the responsibility of the buyer. If you cannot accept this term, please do not place an order. Thank you!
2. Since sinks are considered large packages, we typically ship via ocean freight (which generally does not incur import duties). Shipping times are longer, with an estimated delivery period of 50–60 business days. Please be patient.
3. Due to differences in lighting and equipment used during photography, the actual product’s color and image details may vary slightly from the photos. This is normal. Please confirm that you can accept this before placing your order. Thank you!
4. Due to the long shipping time overseas, it is difficult to completely avoid minor bumps and scrapes. Therefore, minor scratches and dents that do not affect normal use are inevitable. If you cannot accept this, please do not place an order.
5. If you have any questions, please contact our customer service immediately for assistance. Since this is a high-value item, please record a video of the unboxing process.
If you cannot accept the above conditions, please do not place an order. Thank you.
Product Name: Kitchen SinkProduct Material: Stainless steel (sink body) + ABS + glass, etc. (The faucet is composed of various materials and is not made of a single material.)
Product name: Kitchen Sink
Size:
88x46x22CM /34.65×18.1×8.66 inch
94x46x22CM /37.00×18.1×8.66 inch
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The product has arrived. Upon inspection, the condition of the sink is very good. The packaging was done very carefully.
I really like this sink and trash can. They have so many different functions. I'm thinking of recommending them to my friends.