We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
I had high expectations, and I am very satisfied after installation. However, the installation manual is quite inadequate. It's not particularly difficult to install, but I think it would be better to provide some guidance at the final stage.
The delivery is also quite fast, and the hidden wings make it neat; the design is nice. It's simple and nice~ The wind is good because the wings are large, and I've had several before. I tried using fan lights and they are very bright.
I went to Malaysia and found this ceiling fan, so I bought it because I liked it. It's a lighting ceiling fan, so there's no shadow and it's cool and nice. The product looks sturdy, has a remote control, and when I installed the app, it can be adjusted through the app too^^
Silent and with a quite powerful air flow at maximum speed, white and yellow light color with intensity levels, easy to use and very intuitive control.
easy to install, a bit complicated for pairing with the wifi application but with a little patience it's okay... really not noisy even at the fastest speed and the lighting is powerful.
I removed the existing ones and installed them. The brightness is better and the ventilation power is excellent. I am very satisfied.
Very satisfied. The light changes from cool white to warmer yellowish. The fan in position 3 out of 6 is very good. I also really liked the app.
I installed it in a living room about 30 square meters, and I'm very satisfied with the brightness. Last time, I bought a ceiling fan with three blades and about 20 centimeters of light. Even when installed in the room, it was dark, but I really like this product. The wind is quiet and cool. I look forward to the air circulation even in winter! And being able to share the phone app is really satisfying for this price!
I was using a different ceiling fan model. No cool air comes down at all except under the fan blades. While I was thinking about getting a sealing pen, I saw this product. I bought it because the reviews said it's very cool. Today, I replaced the fan that was originally running with this one and turned it on. Wow~~ This has a wind volume almost similar to a complete ceiling fan. It is very cool and the airflow is extremely abundant. Even when turning the fan on to levels 5 and 6, there is no noise at all. Even with just one setting, the airflow is abundant. If you are considering a cool ceiling-mounted light and fan, I highly recommend this product. There is no difficulty in installation. Although there was no feedback to give to the seller, I am giving a 5-star rating. Highly recommended.
Absolutely great. You can turn the lights on and off separately, adjust the temperature... The best part is that the fan is big so it's really cool, but even better is that there's absolutely no noise ^^
This is my third purchase now. It's bright and cool without needing to say anything else. Even when the wind blows, there's hardly any noise. In fact, the noise coming from the door is louder. Assembly is very easy and convenient. I don't know how to connect via Bluetooth, so I can't do it. I'll have to find a way. Highly recommended.
The light can be adjusted, it's cool without noise, and its design is more innovative than the existing fans. Installation was simple and it was good.
Delivery took not even a week. It's fast. Installation is not very difficult. However, it seems like we need to be careful not to let it fall due to its weight. If the ceiling is a gypsum board, it seems unstable with just screws due to weight, and something like anchor bolts would be needed for fixing. The airflow is not bad. Satisfied. The fan blades are usually folded up above the light so they are not visible well. When you operate the fan (1st-6th speed) with the remote control, the blades unfold (quite widely) and create wind. Is the maximum about two levels of the fan? It feels like this. Brightness satisfactory. Basically, there are three colors available, and you can adjust the brightness and color temperature with the remote control. It might be too dark for a large living room, but suitable for use in a room. Overall, I am satisfied. LED: 25-38 W Motor: < 30 W
I installed it after watching a tutorial and it's so cool and quiet. Bought two more to complete the kids' room. For those who can't connect through the app Please note that when you turn on the light switch, the app should respond immediately within 3 seconds. When you press the Bluetooth icon, the light blinks. Then it's connected, you can operate it through the app.
Delivery was faster than expected (within a week) I installed one product and liked it. I have purchased 3 additional items. I installed it myself and am satisfied with both its performance and cost-effectiveness. Overall, I recommend it.