We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
The product is exceptionally unique and surprisingly fast after the first use, and I will buy it again after using and testing it for a while. With (((important note))) : 1. Do not use the product at all with hard vegetables like carrots, but use it with tomatoes, cucumbers, and onions. 2. Buy the product with all its accessories in sizes 6 cm, 9 cm, and 12 cm. 3. Buy the product compatible with your country's electricity (110 or 220) and also compatible with your country's electricity outlet (British, American, or European).
Very sweet and saves effort and time.
Exactly what i need iam very intersted with it
Excellent, excellent, excellent. Delivery Dealing Speed of response from the seller
Very very excellent.. It saved me time and effort.. I used to spend an hour every day of the week chopping vegetables for salad for a whole week.. But now it only takes ten minutes.. An excellent product.
The product is of high quality and it is clear that the materials used are excellent. The main issue with the price is frankly exaggerated compared to other sellers on the platform. Also, there are customs fees that I was surprised by when the shipment arrived; the fees were 78﷼. Therefore, advice before purchasing is to look for the cheapest seller with a guarantee of product quality and its arrival with all parts intact. The second thing is, if you can confirm whether customs duties are paid or not, it would be better. Good luck.
Initially as a first experience Very very excellent. It suits me for cutting and is fast, significantly shortening the time. I liked it very much The delivery was very fast and the packaging was excellent. Thank you very much to the seller. Everything is great.
Excellent cutting for potatoes, carrots, and onions depending on type, easy to clean, fast.