We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Purchase Notes ! If no free shipping method, contact me for free shipping method !
1. Shipping time usually need around 35-60 days if no delay.
To be honest, there may be occasional delays (small probability event), which are uncontrollable factors because we cannot control the speed of trains and boat ! But we can ensure that the goods will arrive safely, which means you will definitely receive them in the end. If there are any after-sales problems with the goods, we will help solve them. Please don’t worry.
It should be noted again that we do not accept any form of return as it is a large item! If you don’t agree all terms, please don’t order from my store, This is good for both of us! Thanks !
2. The tracking number can not track on Aliexpress (if you choose seller shipping method). But in most cases, we can track by the link from the seller !
3. Due to the large items in our store, after shipped, the order can not cancel, and you can not free return the product. we do not support unconditional returns. If there are any after-sales issues, we can help solve them, but our store does not support any free returns and refunds! Not same as Aliexpress show, please note !
4. For the VAT added price
For the EU countries,all product price and shipping fee have added VAT, But if the product price above 150 Euro, the VAT will subtract after payment, so the Aliexpress displayed price is different from the amount of your payment, the payment amount will be less than displayed price(If the product price above 150 euro), please note !
5. For Shipping Method:
If you choose the seller’s shipping method, we will enforce customs duties and pay taxes(Only Russia, USA, Canada, Mexico, EU countries, Australia, Middle East countries, Southeast Asian countries these countries free taxes ) for you. We will send it directly to the address you filled in, by train/sea+UPS/DPD/FedEx. Please don’t worry, if you have any questions, you can contact us !!!
–Our service–
1 We support direct shipping and wholesale.
2 If you have any questions after receiving the package, please feel free to contact us instead of opening the dispute or leaving negative feedback.
–Why buy from us ? ?–
1 Factory sales, best quality and competitive price!
2 Check each product carefully before shipping!
3 High-quality pre-sales and after-sales service! Strive to make every customer satisfied !
–Shipping–
1. We ship to all parts of the world.
2. The order is processed within 24-48 hours after payment verification.
3. Before purchasing, please make sure your address is correct. We will confirm the address with you before shipping.
4. We will track the shipment and get back to you as soon as possible. Our goal is to satisfy customers!
5. Due to inventory status and time difference, we will choose to ship from our first available warehouse for fast delivery.
–Warranty–
1. 12 months manufacturer’s warranty. Buy with confidence!
2. If you are not satisfied after receiving the goods, please contact us for more details !
3. Defective items must be reported within the warranty period and returned to us (if possible, please use the original packaging). You must tell us what the defect is and provide your order number.
Top picks just for you
first of all I am pleased with the fast and exact communication with the seller. I received the product in tact and functional. already in use.