SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel arrived quickly, packed with other parcels, delivered in one piece, as described by the seller
Very happy. Colour, pattern and sizing true to advertised description. Easy to fit, remove and launder. Fast shipping.
Everything that ordered came quickly and everything came. Thank you
Fits quite well, it came out at a good price compared to how I have seen them, good quality. .. My room is the Coppel room to give you the idea... What is necessary and fit them perfect, stretch and have elastic down👌🏻
I liked it and I make the sofa perfect I recommend it👌
The super soft 10 quality fabric of 10 equal to the image with its elastic that brings super good to the armchair and cushions all excellent
Fabric a little thin, but for the price is OK. Fits great on my couch The delivery was fast. I recommend
I was very surprised by the fit and texture of the sofa covers, I asked for it in a white tone and I will keep asking until I complete the rear backs. I wanted to first check if the investment was worth it and it was adapted well. And makes it perfect, the fabric is Lycra and forms a small relief.
It was great, it is quite elastic, it is waterproof but to the scratches of the cat it is not very effective
I loved it! Is beautiful! The texture is cute, it is comfortable, it is not hot and it fits very well, for the bigger chair I bought the L
He arrived 3 days early I am really satisfied he looks very well my Sofa is back new, now I take two more for the change. Thank you Aliespress.
🇬🇧 the item arrived fine... they look really cool... it serves its purpose and I believe the quality is fine for the price... thank you... 🇸🇰 položka prišli v poriadku... vyzerajú naozaj super... svoj účel to spĺňa a verím, že kvalita za tu cenu je fajn... ďakujem...
I stay a little fair but it meets the objective
🇬🇧The cover is great overall... It's a bit thin, but it does the job perfectly... Thank you... 🇸🇰Poťah je v celku Super... Je trošku tenkej látky, but úlohu spnňa na výbornú... Ďakujem...
fits well looks good. got 4 seater n L one.
I am very pleased to dress to perfection I took two seats both for the seat and for the seat back and they are perfect. I bought two more so I have the change. Highly recommended.
Darker than what you see in the photo. I bought only one pair to see if it fit and I liked it and then I bought them all, With the bad luck I did not look at the available units and there was no for the back so I bought the same color from the same store but another design and it turns out that it is very different the color and even the material is a little different. In general, the measurements are adjusted to what it puts on the page, it is true that the water does not absorb it the first time but I do not think it is completely waterproof
So it is really a great article the fabric and pleasant and very stretch without alerting the design of the fabric and not transparent !!! I recommend 10 times!! My couch and awesome!!! Buy it!!
All great!!! Good quality case, I have already bought several Many thanks to the seller!!!
Good quality fabric price the correct measurements are cute thickness mediov
I bought in plus 3, happy with the size, endures slight splashes, washes easy, dries fast, and is light .. I have it on the sofa of ikea skilstuna. The color is somewhat lighter than the dark one I expected.
I recommend :) I invite you to the group Aliexpress Love Vol.2. Every day cool reviews, info about promotions. Super group :) I do the best shopping with her :)
According to me I had asked for the set of 4 but only one big one came to me. I had previously ordered the big one. Even so, it was occupied for the other armchair, it is worth mentioning that my furniture is made of small cushions but being large the lining covers the 3 spaces.
amazing! love it! could have been a little bit thicker but fit the price it's absolutely fine! saved money on getting a new sofa lol
I asked for just one to see what it looked like and if I really liked the way it looks, I'll order the others to complete my armchair