We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The package includes: 1pc retractable towel rod 1. No-drill suction cup installation
Our towel rack uses suction cup installation. This design allows you to install it without drilling or using any special tools, just clean the wall, and then press the suction cup onto the wall. This is not only convenient and fast, but also does not cause any damage to the wall, especially suitable for rental houses or users who want to maintain the integrity of the wall.
2. Suitable for a wide range of walls
This suction cup towel rack is suitable for a wide range of surfaces, including smooth surfaces such as tiles, glass, granite, and even wooden doors. This means that the suction cup towel rack is easy to install and fully functional, whether in the bathroom or kitchen at home, or in the office or public places.
3. Adjustable and removable
Our suction cup towel rod is designed with adjustable length, you can adjust the width of the towel rack to fit different sizes of towels or space restrictions. In addition, due to the design of the suction cup, users can easily move the towel rack to different positions, increasing the flexibility of use.
4. Easy to maintain and clean
Due to the suction cup installation method of this bathroom towel rack, they have become very easy to clean and maintain. You can easily remove the towel rack for cleaning, and the suction cups can be washed and dried to maintain their adhesive properties. (Note: The suction cups are not sticky after being washed with water on the surface, and they must be dried before they become sticky.)
Top picks just for you
The product matches its description, everything is fine, thank you.
Great hanger and very sturdy. Arrived very quickly, well packed. I am very satisfied. And I fell in love with these suction cups ;).