We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description: 1. Color: as shown
1.Color: as picture
100% brand new, never been played with, if you want the airplane with cabinet light, please contact the seller first.
Note: 1 This model comes with base and wheels! In order not to oversize, we removed the wings and wheels, you can assemble it by yourself, please contact the seller if you have any questions.
2.If you buy the lightweight version, please choose Ali standard shipping, because only Ali standard shipping can send you the battery together.
3.Please note that the original box size is too big, so we will try to change the original box to smaller size to save your shipping cost, if you do need the original box, please contact us and leave us a message, but you need to pay more shipping cost!
Model: Super Moby Dick
Packing list:
1X model airplane
Caution 1:Children should be under the supervision of parents or guardians when playing.
IMPORTANT 2: This product is made of alloy and resin, there may be a little paint peeling, if you mind, please don’t buy here.
Importance 3: Please do not damage it.
Note: There is a difference in the color displayed by computer monitors, the color of the item may be slightly different from the picture above.
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Good finish, the materials are very good, it arrived quickly, I have a guaranteed space for my collection.
MORE INCREDIBLE THAN I EXPECTED... IT ARRIVED IN PERFECT CONDITIONS, IT'S TOO BEAUTIFUL, MY DAUGHTER WAS SUPER HAPPY, NOW SHE HAS THE MOST BEAUTIFUL PLANE IN THE COLLECTION.
Ok y rapidotodo ok