We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Please pay attention！！！
As it is shipped from China, the shipping time is relatively long, and it will be affected by a lot of external impacts and other factors in transit. So minor scratches and dents are normal. This does not affect the normal use. Perfectionist please do not order, it is difficult to avoid a little scratch and dent do not exist.
There are different sizes of sinks inside the link, the price is different, please confirm before ordering, the smaller the size the cheaper the price, the larger size is the most expensive.
KX video – this link has 13 different sinks, please confirm before placing an order
Note before buying
1.Please confirm the amount of customs duties levied by your local customs on the products before purchasing. The buyer is required to bear the tariff. If you cannot accept it, please do not place an order, thank you!
2. Because the sink is a large package,Logistics method”Cainiao Heavy Parcel Line”, It takes a long time to transport, and it is expected to be delivered within 30-40 days. Please patience wait.
3.Due to the shooting light and equipment is not the same, the physical colour and the colour of the details of the picture may have a little difference, is a normal phenomenon. Can accept before ordering, thank you!
Product name: Kitchen Sink
Color: Gray/Gold/Silver
I finally found a sink that I like. It's spacious, has a nice texture, and the color is very pretty. It has all the features I need, so I'm very satisfied.
The sink is very comfortable to use and fully functional. You can use it with complete confidence. We wish the merchant much success in their business.
I am very satisfied with this purchase. The product has a good quality-to-price ratio and is reliable in terms of quality.