We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product Description:
Product name: 3D Crystal Ball
Material: Glass
Color: as the picture
Size: 6 cm
Application: Gifts to friends and Home desktop decoration
Note:
-Due to the different display and different light, the picture may not reflect the actual color of the item. Thanks for your understanding.
-Please allow a little difference due to manual measurement.
Designs
feedback
！！！No matter what happen, or any questions, please refer to us directly. We are on the phone basically 24 hours except sleeping and driving. We will do everything we can do to make sure your shopping experience is a good one.
Top picks just for you
Item according to its description, although the package arrived in very bad condition, the items were plus even in their box, I plugked them in and it worked immediately. So everything is fine
Serve this super beautiful
Everything OK
Lindo
I bought it as a gift for my mother, she loved it and now she wants the one with the moon, and yes, the truth is very beautiful, it has a good size and it lights quite, very, very beautiful.
The package was sent very quickly and above all it has no blow and is very preserved
Very cute, small and delicate. All works
I liked it very much
it's really amazing ....😍❤️ i love it wonderful
good
The delivery was even 1 day earlier, the whole product is similar to the description)
Really nice quality. Recommended
Quality and workmanship are not perfect but meet the proposed. The cable is with USB input only and one thing that bothers is that the light from the LEDs reflects on the ceiling through the globe, projecting immense balls on the ceiling
Arrived earlier than expected
I highly recommend the contractor at the highest level, the delivery is a small but charming bullet. Thank you and greetings.
Simply in love. Arrived super fast and was well packed. Is very cute, the ideal size for a bookcase.
Came to the question, for the decylka tizhniv. They made good money, they did it, they packed it good (he was zahist for the rocks).
Very good packaging only comes the ball I thought the lantern came anymore I don't recommend much
Very nice but that if you have to clean well because it looks very dirty at first it does not look as good as in the photo of the ad but my girlfriend liked it and with that I am satisfied
So the lamp came to me, the box crushed and broken to one side of the lamp, it came in a bag without any protection, luckily it did not break.
Very good, congratulations to the manufacturer, arrived very fast and it is a piece that I did not know I needed, now I do not know to go without using.
As described. Too bad the base is missing.
ta chida
Good finish
The camera of the phone does not help and the app does not render the image so well, but you can buy it easy because it is very beautiful.