We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Absolutely Amazing Five 🌟
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Quality buens
Perfect 😍
All looks good. But no earth.
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I love it so much! I already bought two
very nice! I'm very pleased with the light
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Arrived quickly, in good condition and well packed, with all the necessary items, now need to be tested
Guys he is 220V and 110V bivolt Super recommend even a lot
It arrived very quickly in perfect condition and fulfills its function. Nicely
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Works perfectly is the 2 you bought
It is very good, the light shines well and has different modes, and the fan fulfills its function
Very good for the dormitory, for the room little wind, excellent lighting.
The fan is not very large, however it keeps the house cool, use it with the control is very comfortable responds well, the support is something small you have to see well The way to install it so as not to damage the electrical installation of the House, the Led light is excellent has white and yellow tone and you can set the intensity is a very good Product
Received product within the stipulated time. The cost X benefit was worth a lot, in addition to aesthetics we can still count on efficiency. Very good.
Wonderful, easy to place, very good operation of both the fan and the light adjustable in intensity. I will repeat since the one I have placed is perfect for the room.
Better than I thought, very good light from two environments the fan is perfect although if it is true that if you put a high speed, the noise is a bit annoying. For my part to say that I am happy with the purchase.
All right, I ship and treat, but I expected the fan to have more power and reach more surface
My wife really liked it.
Looks like a good article
It looks excellent and very good quality I still don't install it but I see that it will be an excellent purchase!!👌🏻I arrived super fast!! Thanks to the seller for packing the order well!!
It looks very cool and if it refreshes very well and its lamp brings three shades of cold white light and warm light I have intermediate