We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm Tips:
Smaller orders help avoid these issues, ensuring a quicker and smoother delivery. Thank you for your understanding!
If you would like to buy the socket extender, please clickhere.
If you would like to buy our socket base, please clickhere.
Why can’t the fan light be installed on hanging wires?
Three-phase motors must overcome various resistances during startup, including static friction, inertia, and external resistance. Installing the fan light on hanging wires introduces additional vibration and instability, which can disrupt the motor’s normal startup and operation.
Therefore, to ensure the safe and effective operation of the fan light, it is recommended to install it on a stable support structure, avoiding the adverse effects associated with hanging wires.
Additionally, for safety reasons, the fan light is equipped with a self-protection program. If the motor experiences excessive shaking, it will automatically prevent normal operation to safeguard against damage.
Top picks just for you
This is the 5th one I've bought and I'm waiting for one more to give as a gift. It's a very good product; currently, it's starting to get hot at night and the minimum setting is enough. It's very easy to assemble and install.
I bought the fan on January 3rd in China, and it arrived at my home in Porto Alegre, RS, on January 13th. It arrived very quickly, in just 10 days. Aliexpress deserves congratulations. The fan is as advertised. It arrived well-packaged without any damage. Easy to assemble and install. It's dual-voltage and generates a considerable amount of wind, despite its size. It is slightly larger than a 40 cm floor fan here in Brazil, well-built, quiet, and because it is lightweight, it is a bit fragile. But being careful already solves the problem. I am very satisfied, as it offers great value for money. Now, I'm going to order another one. I recommend.
Excellent seller, I ordered 4 units, but first one arrived separately and then the remaining 3 in a huge package, it arrived within the estimated time to Piura, Peru!!
I liked it quite a bit... super useful for its size if the power it has is good... it's not a cyclone... but it does the job... and it looks great... apart from that, the packaging was really good! 2 weeks to arrive in Veracruz, Mexico.
It is very practical and useful, it has 3 modes of white and yellow light and the brightness can be adjusted, it has a night mode, 3 fan speeds that blow very good air and it is very quiet, and everything can be managed with its remote control which uses 2 AAA batteries not included.
This is good! Above all, it's quiet, and you can choose between white and warm light colors. You can also adjust the wind strength. The price is unbeatable. I'm considering purchasing more.
Package received and very well protected, happy to receive it, thank you to the seller for their professionalism.
Great, it works perfectly, thank you very much. Best regards 👍👍👍👍👍👍👍👍
The packaging arrived damaged but the device works, I am delighted.
I am a fan of the remote control settings regarding the fan speed or the lighting power or the choice to leave one or both or neither of them, it's really great.
Product at its best! Excellent quality, completely silent operation, and impeccable efficiency. The design is also very pretty and modern. I highly recommend.
arrived quickly, working, I also purchased an extension separately, it has 3 speeds and 3 types of light, I'm happy!
Great product! There is a remote control and separate control of the fan itself and the lamp. The lamp can change wattage and color, it is very convenient. Three fan speeds. The fan itself is silent. Highly recommended!
Very good fan, it truly fulfills its function and illuminates very well. It was a gift and she loved it. It is very easy to assemble, everything comes ready and you just need to put the blades. The remote comes without batteries, it is relatively easy to learn. Overall very satisfied with the quality-price ratio.
Excellent small fan. Works perfectly well. I am delighted
Perfect