We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Everything OK, it works. I recommend
it's very nice
Fast delivery. Ordered on July 05, received on July 20. Packed well. Thanks to the seller.
I got the good product but it came in 3 more products And the broken box arrived open in the bag that arrives came there the loose ball and everything loose. It can be there between the shipment I don't know.
Super lamp, it shines cool, it illuminates half a room. I recommend a group on FB Alimaniacy
The order arrived in about 25 days, within the estimated delivery time, it came well packed, it is something small, but it looks very cute, came the model I chose, and it is working very well. For the price, I find it very good; 3
Scammers, scammers, I didn't even ask for a refund on this product, because in the previous one that came to me they didn't give it to me, as they are going to send me a pumpkin🎃Instead of my spheres
Very good, I got it in just 1.63. Is perfect
Super light I thought it would be bigger but I see it's mini🫣But it shines great for such a light.🙂Worth buying
Order July 3 - 20 Arrived Tiny but its so beautiful Thanks Seller👍
Excellent Product same as the image can be appreciated better at night only it is a bit very small although it looks very good still like this
Beautiful, I was afraid that it would not come because there was no comment, but if it came, I liked it very much, it is small, approximately 8 cm, illuminates quite a bit as you can see in the reflection of the ceiling, very beautiful. Arrived well protected.
nice
Super bien, hdklqmlaujajksiizijskkzujzjjzjjzkksbbsjjzkkajzjakajzjshsjhhjcjxjxjcj J J J J J J J jcjxj JCJC
It's beautiful. It's small but very nice and enough light somewhere dark. Crystal Ball and led light. I am very satisfied.
Cute!! But terrible light gives after the eyes, so it would be better to stand somewhere high. Eyes hurt.