We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I loved it, easy to put together and it's exactly what I ordered and the order arrived in 15 days. Thank you!
I loved it so perfect, practical and beautiful as it is.
good iterm worth the cash and delivery on time
It's excellent
It is nice and looks good quality, only it does not bring bad water drainage and it does not spill the water itself
Beautiful my charm looks very good quality equal to the reference photo
Ok I just only want to say the minor defects of this product. See carefully my photos zoom it to see. If you have a sink like my sink you can have an idea how it will look. First I want to put vertical but the water drainer will not reach the sink so I have to position it horizontal witch I don't like. Second one of the leg has space, they're not equally balance even if I put on the floor that one leg is shorter than the rest. Beside these two major problems is OK.
The cutlery box was broken, I got it right
Very easy to assemble, bring the instruments to put it together, it is very beautiful and of good quality, I super loved 100% recommended, it seems that if it lasts
The stockings space is a bit small the orque that we put on a mug but it looks solid
Easy to install, good size and the grids are made of metal, which makes it resistant, the base where the water drains and the cutlery are made of thick plastic, I liked it a lot and it came very fast (Mexico)
Arrived before the date.
Good dryer, not thin, decent plastic.
Haunted drainer with capacity. I recommend it.
high quality, value for money..
All good, arrived on time. It's easy to put together, it looks good. Arrived well packed. It came with the detail of the crooked key, but it is a detail, since the other side is also functional. I recommend it
The package arrived📦In good condition. It was very entertaining putting together.
Well received very good quality in tray and plastic and the rest in metal hoping that it does not rust
Very easy assembly, perfect finish, it was worth it.
Good day. The President came to the Ukraine to add shvidko for 14 days, without poskodzhen and nadily packed. Drying for dishes top-product (for 500 UAH). Zroblena yakisno, complete stovna (all the screws and key nuts in the sets), it's easy to call even more and more, and the head of the Ministry of Defense is able to finish the evectively vikoristovuvati and won't be used to finish the design of the design. I recommend for a dobban. Sell-Valiant!!!...... and t-Russia come pizdezr... pn-PNH
The product is of good quality, brings your key to assemble and is of ideal size for a small kitchen
Awesome! Excellent quality
good
looks good, feels very strong ,I love it very much thank you very much seller and AliExpress for your quick delivery.
The packaging is great, I really like it