We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Great product! Recommend the seller! Thank you for fast shipping my order!
Fits large pots, silicone and very flexible
A wonderful thing, and on a small saucepan and a large bowl👍
I haven't tried it yet by draining anything, but from the outset I have to say that it has, at least, a couple of design defects, or even three .. The first, are the tweezers to hold the drainer to the container (pot, saucepan, etc.), which although they are made of stainless steel, have a fairly strong spring that is difficult to press and that to top it off, are covered with "cases" (fortunately they are removable and not injected) Of the same material and color as the article. This makes placing it correctly in the hot container a real problem if you do not have your hands as tongs, because between you have to press hard the clamp and the space heap (9mm) of opening that subtracts the silicone case from the tweezers, And if to that is added that with a smoking container just taken from the boil, there is no one who can handle this gadget. The third defect is that it has no hole to hang it, so where and how to store it may have its drawbacks.
Product as described. However, the product did not come well packed and therefore damaging the packaging but not harming the product.
Delivered pretty fast, thank you!
It help a lot in cooking. Good bless China Friends 👍🏆🌟 TOP!
Has arrived very fast and everything is fine. Just need to prove it. Thanks to the seller
Came the whole, haven't used it yet, came in two weeks
Rigid. Does not adapt to many diameters.
Order well received, plus to try to verify its effectiveness. Fast and neat delivery, thank you.
Perfect condition, they are very styled, good quality, arrive plus fast as expected, I recommend to 100%
Garna mother. On the castrum to play for the help of the Mich, having pumped. Your 100% function
As amused. I'll prove it.
Excellent product
fajne
Looks ok
Very fast delivery. Packed in a sealed bag. The quality is good, the latches work. The product is fully as described. Store and product recommended. The seller is honest and responsible.
Shvidko came to the consolidovaniy camp. I will describe it. At the vicoristanna. An old seller for a hoarse product.
Not use yet but product is such in product description and very useful in kitchen. Color is write.
I still didn't test it, but the product is made of good quality materials, exactly like the pictures. It has clips to clip on the pot.
Works, although the rubber has the smell of rubber from China,
legal
Item received. Everything is done qualitatively and perfectly performs its function! I recommend this store and seller!👍
Accurate to description, very fast shipping. Sizing was also well fitted. Also the price was very reasonable.