We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
About Dropshipping
1. We have a large factory in China, which can provide you more products and the best prices.
2. We support pictures or Excel CSV for inquiring , we will provide you with the best customer service
3. We will provide high-quality logistics transporation
Customer Service
1. If you like the items received, please kindly help us to leave a five-star feedback
2. If you are dissatisfied with the order, please do not leave a negative feedback. We are honest seller and will solve all problems for you and will not let you bear any lose.
3. There will be time difference between China time and you, we will deal your information ASAP in our worktime.Pls don’t worry.
4. We have a professional customer service team that will do our best to meet all your needs
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simple and perfect
The small stand fits perfectly.
Looks good and sturdy. Wish can long lasting. Shipping is fast. Recommended seller 👍
Great product
It’s. Nice i put it in top of my cupboard- hold up good over the door cabinet and small one i place it over the laundry cupboard
Thank you :)
Fortunately, the damage was returned to the furniture and with dishcloths it's not visible... otherwise, it attaches well.
Exactly as described. The material is plastic but seems durable.
I didn't really like it; the truth is that it didn't tell me anything about the meeting.
are very pretty good quality for towels
Shipped ahead of time, good quality, size matches. I would buy again. Good price/quality ratio.
Very useful, I recommend it.
We are satisfied and have reordered in larger quantities. Very practical!
Fast shipping and delivery. Item is the same as described. Quality is good. I recommend this seller.
Two towel racks in white color or for dishcloths for the kitchen. I am very satisfied with my purchase. Fast Delivery Thank you very much to the seller. 🙂
Excellent product quality and very affordable price, arrived early.
very good, good size
It's easy to dry and store dishcloths. It seems precise, practical, and essential. The price is also affordable...