We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Very practical and well maneuverable perfect!✨
good
It's great! I'm happy with everything, the knife is good, sharp, in principle comfortable. Everyone liked the potatoes in this form, they ask for more)))
In bad condition, with scratches and holes. Not satisfied. I’m asking for a refund and it’s pretty weak.
Need to prove it
Works well. Easy and fast use for vegetables!
Came a little shabby, with cuts, it doesn't hurt to use
Looks fine. Arrived to Israel within a week.
Just as described. It cuts very well and very satisfied with this purchase
Product consistent with image, not yet used Arrived in 2 weeks at the Island of the meeting
Great knife
Nice
arrived in good condition. almost a month. don't know if it will slice the potatos ok because i have not used it..but will see...
Tnx
The number of eoges, the plastic has a smell.
He looks good the corrugated knife. The video shows how to use it, it's just!
Need to prove it
Excellent
👍🥳🥳🥳🥳🥳
Everything is great Price performance top
Looks fine. I haven't used
Excellent product quality, I would gladly buy it again, I arrived before the estimated date, very good service Everything exactly as shown in the picture
This knife looks quite strong. But not very spicy. I need to sharpen it. Today I will try cutting potatoes.
Perfect for cutting my fries in this form. Recipe: Potato, olive oil and paprika. Direction the oven. For Dietetic fries. We're really happy. Thanks aliexpress again Received on time
Came within a month. Knife sharp. Potatoes cut well