We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I recommend this lighting; it's amazing! The price is reasonable, the size is closer to a wall light than a ceiling light, but the illumination is really great!
It's very good for its price and it's what you see.
Dnes prišlo, ešte neviem či funguje, montovať budem cez víkend
I received the package in a week. The item fully matches the description. Well packaged. I recommend it 👍
Very nice
They are perfect, in the photos I don't know how well they are appreciated, but the light is very good.
lamp well packaged and fast delivery. And nice little lamp for bedroom. Top👍
All OK .
super fast delivery! Very neatly packaged and very nice quality. Highly recommended!
Safely packed, its lightest when held in the hand, it will be revealed on the ceiling. Stylish and beautiful, showy.
Everything is good and the quality is great, and it arrives very quickly, thank you 😊
Excellent product, good cost-quality ratio. It arrived within the established deadlines. I recommend it to the entire AE community.
Looks good and still to be assembled …. Let's hope for the best.
It arrived in less than three weeks. It doesn't come in a box, but in a bubble wrap bag protecting the lamp. They send at most two lamps per package. I've bought six already, and none have arrived damaged.
great product.
It arrived in 2 weeks, packed with bubble wrap and plastic. The lamp is quite beautiful and has the best cost-benefit ratio. I've already bought 6 for my new house, but haven't installed them yet.
180d LED strip is 180 LEDs per meter. The lamp shines.
It arrived well packaged and in excellent condition, I recommend the seller, excellent material.
cool
Perfect for the entrance of the house, small for a dining room.
Pretty, lighting is very white, hope it lasts over time.
Really very pretty, good quality, not disappointed with my purchase. I recommend the seller, fast delivery, quality service.
Arrived quickly, in 2 weeks, no box but bubble wrap. My lights arrived perfectly, but I haven't installed them.
works perfectly...
Excellent quality price, good illumination, suitable for a clothesline, terrace... The delivery was very fast, earlier than indicated.